Burst & frozen pipes
Cold-snap splits, slab leaks, supply line failures. We isolate, repair, and pressure-test before reopening.
- Copper, PEX, galvanized
- Slab & wall leak detection
- Insulation & freeze prevention
Service / 01 · Emergency Plumbing
Water everywhere?
Water everywhere?
We're already on the way.
Big Four Plumbing — 24/7 emergency plumber serving Granite Falls and all of Snohomish County, WA.
Burst pipes, failed shutoffs, flooding water heaters, sewage backup — when something goes wrong fast, you need a real plumber answering the phone. Big Four dispatches around the clock across Snohomish County.
- Response 24 / 7 / 365
- Dispatch Real plumber, no call center
- Coverage All of Snohomish Co.
24/7
Real-time emergency dispatch
<2 hr
Avg arrival time, county-wide
100%
Up-front pricing — even at 2am
4.9★
Average customer rating
What we fix / 01
If it's wet, leaking,
or making a noise — call.
Every plumbing emergency is a little different. These are the calls we get most often.
No hot water
Water heater leaking, pilot out, breaker tripping, error codes. Diagnostics and repair on every brand.
- Tank & tankless diagnostics
- Same-day replacement
- Gas, electric, propane
Sewage backup
Toilet overflowing or sewage in the basement is a health emergency. We clear, scope, and repair fast.
- Mainline clearing
- Camera inspection on the spot
- Health-safe cleanup guidance
Shutoff failures
Main valve frozen open? Water meter shutoff broken? We replace under pressure — no all-day water-off.
- Whole-home shutoff replacement
- Fixture stop swaps
- PRV & expansion tank
Hidden & slab leaks
Mysterious water bill spikes, warm floor spots, drywall stains. Acoustic and thermal leak detection.
- Non-invasive detection
- Targeted access & repair
- Insurance documentation
Toilet & fixture floods
Wax ring blowouts, supply line bursts, broken angle stops. Stop the flood, replace the bad part, sanitize.
- Toilet reset & replacement
- Faucet supply rebuilds
- Disposal & trap leaks
While you wait / 02
Four things to do
before we get there.
Stay calm. These steps protect your home and make the repair faster.
Shut off the water
Find your main shutoff (often near the front hose bib or in the garage) and close it. If you can't find it, call us — we'll talk you through it.
Cut power if water is near outlets
If water is pooling near electrical outlets or appliances, flip the breaker for that area before you wade in.
Move what you can
Get rugs, electronics, and anything porous off wet floors. Towels at the perimeter slow the spread.
Snap a photo or two
For insurance claims later. Helpful for us, too — we can sometimes pre-stage parts based on what we see.
FAQ / 03
Emergency questions, answered.
Need a real human? Call (360) 488-8553 — even at 3am.
How fast can you actually get here?
Most Snohomish County emergency calls see us within 90 minutes. From Granite Falls or Lake Stevens, often under an hour. We'll give you a real ETA on the phone — not a "sometime today" window.
Do you charge more for after-hours calls?
There's a modest after-hours dispatch fee that we'll quote on the phone before we roll. The repair itself is priced the same way it would be on a Tuesday afternoon — written quote, no surprises.
Can you turn off my water from outside?
Often yes — most homes have a curb stop at the meter we can close with a key. If you can't find your main shutoff while you wait, that's plan B and we'll handle it on arrival.
Will you work with my insurance?
Yes. We document the cause of loss, write a clean itemized invoice, and provide photos. Most homeowner policies cover sudden-and-accidental water damage.
What about water damage cleanup?
We focus on stopping the leak and repairing the plumbing. For drying and remediation we'll point you to a trusted local restoration partner.
Get help / 04
Emergency? Don't email — call.
For active leaks, flooding, or no-water situations, please call (360) 488-8553. For non-urgent requests, the form gets you a same-day reply.
- 24/7 line (360) 488-8553
- HQ 23100 135th St NE, Granite Falls, WA 98252
- Coverage All of Snohomish County